Effective Date: December 13th, 2024

Introduction

Core Care USA (“we,” “us,” or “our”) is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our services, including our website and related offerings. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services:

• Personal Identifiable Information (PII): This includes your name, address, email, phone number, Social Security number, and other identifiers.

• Protected Health Information (PHI): Health-related information such as medical history, treatment plans, and insurance details.

• Financial Information: Bank account numbers, credit card details, and other financial data necessary for processing payments.

• Usage Data: Information about your interactions with our website, including IP addresses, browser type, access times, and pages viewed.

2. How We Collect Information

We gather information through:

• Direct Interactions: When you provide information by filling out forms, subscribing to our services, or contacting us.

• Automated Technologies: Using cookies, web beacons, and similar technologies to collect usage data.

• Third Parties: From partners, service providers, and public sources as permitted by law.

3. Use of Information

We use your information to:

• Provide Services: Deliver health-related services, including telemedicine, nutrition counseling, and health coaching.

• Process Transactions: Manage billing, payments, and financial transactions.

• Improve Services: Enhance our offerings based on feedback and usage patterns.

• Communicate: Send updates, newsletters, and information about services.

• Compliance: Adhere to legal obligations and protect against fraud.

4. Disclosure of Information

We may share your information with:

• Service Providers: Third parties that assist in delivering our services under strict confidentiality agreements.

• Affiliates: Entities within our corporate family for consistent service delivery.

• Legal Obligations: When required by law, such as in response to court orders or regulatory requirements.

• Business Transfers: In connection with mergers, acquisitions, or asset sales, your information may be transferred.

5. Data Security

We implement robust security measures to protect your information from unauthorized access, alteration, or disclosure. Despite these efforts, no system can guarantee absolute security.

6. Your Rights

As a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request details about the personal information we collect and how it’s used.

• Right to Delete: Ask us to delete your personal information, subject to certain exceptions.

• Right to Opt-Out: Direct us not to sell your personal information.

• Right to Non-Discrimination: Receive equal service and pricing, even if you exercise your privacy rights.

To exercise these rights, contact us at privacy@corecareusa.com or call 1-800-123-4567.

7. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect information from minors. If we become aware of such data, we will take steps to delete it.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes and indicate the effective date at the top of this policy.

9. Contact Us

For questions or concerns about this Privacy Policy, please contact:

Core Care USA
123 Health Avenue
Irvine, CA 92618
Email: privacy@corecareusa.com
Phone: (949) 922-6580

10. Acknowledgment

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.